Tuesday, March 25 was designated as...

Tuesday, March 25 was designated as manager's day at the 2003 Congres A number of managers attended this year's Congres and there were a number of opportunities for them to interact, learn, and network. Managers have the advantage [i]or[/i] blessing ofed exhibit hours that were fix aside specially for them and a networking reception for managers sole A number of education sessions were formulated specially for managers. a of the session topics included

* tips for recent managers,

* stock negotiation tips,

* shared leadership, and

* in what manner to recruit and retain employees

just discovered managers. Nanette Hamley-Hanauer, RN, B CNOR, OR give suck to manager/GYN at St Luke's Hospital, Jacksonville, Fla, told attendees about her experiences as a just discovered manager during the session "Surviving the First Year: 10 Tips for the recently made known Perioperative Nurse Manager." She said the principally important thing a new manager can do is place personal and professional goals. Time management also is an important ingredient for success. Managers must learn to manage daily crises and deal with bad attitudes. They must make secure they are seen daily, learn by what mode to deal with friends and coworkers in their recently made known position, learn how to speak their minds correctly, know by what mode to say no, and know when they ne to complete their doors and "de-stress."

Negotiation. Several speakers talked about negotiating serve instead of contracts during the presentation "The solutions to Improving Budgetary Performance." a certain number of of the tips offered included have confidence during negotiations and permit it show, understand all the dimensions of the negotiation, do not make the first tender or concession, and ensure charge savings and value are substantiated. Joane H Goodroe RN BSN MBA, FAACA, president and chief executive officer of Goodroe Healthcare Solutions, outlined a gainsharing program that allows outlay savings resulting from modified physician practices to be split between the health care facility and the physicians.

Shared leadership. Linda Groah, RN M CNOR, CNAA, FAAN, gave a presentation forward "Shared Leadership: Improving Satisfaction and Patient Safety." She said that management is direct superintend over things, and leadership is more about directing and guiding nation A good leader is a risk taker and has functional expertise, self-confidence, tolerance, persistence, and vision, said Groah. In the shared leadership example said Groah, there is no bos Leaders train the family in their departments and then impediment them lead those departments. These leaders must trust their employee and the employee must trust the leader.

Recruiting and retaining. Although important, recruitment and retention can be the greatest in number difficult part of a manager's do job-work said Greta Sherman, MA, in her presentation "Recruitment and Retention: What You Ne to Know." She provided several ideas for recruiting suckles including using online recruiting to reach younger generations who are more comfortable with this form of technology. She also make acceptableed using a decoy job applicant to go on foot into the facility to apply for a nursing do job-work This reveals how quickly clan are seen for interviews and in what manner they are treated, said Sherman. To retain employee Sherman commended conducting exit interviews, new hire questionnaires, interviews with tribe still employed at the facility, and focus groups

BARB BITTNER

SENIOR EDITOR, SSM AND SSM ONLINE

NANCY K KUEHL

SENIOR EDITOR

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COPYRIGHT 2003 Gale Group