The Interpersonal Communication Ski...

The Interpersonal Communication Skills Workshop Joshua D Guilar 2001 400 pp $35 paperback

This educator's guide provides a concise, well-organized program that easily could be adapted to a hospital or corporate setting. The information is arranged to be instanted as either a two-day workshop or a series of four sessions. The author's experience as a teacher in the corporate world is evident in to what degree he relates discussion topic, to the audience he is addressing. Included in the work is a section containing reproducible pages to be used forward an overhead projector and as workbook pages.

The material is divided into three parts. Part I is related to the framework of the workshop. Here, the author at hands the philosophy of his work and the groundwork for a lucky workshop Part 11 contains the four workshop modules--Powerful Listening, Assertiveness, Conflict Management, and Conversations for Coordinating Action. Part III gives commended options for evaluating a workshop. After spending a great deal of time, spirit and resources, how does a facilitator know if the workshop was effective? There also is a prolonged section on available resources.

The satisfaction is presented in an easy-to-understand and intelligent manner, and each of the module contains useful information. After reading solitary a few pages, I ground myself mentally applying the information to situations in my workplace. It is not necessary to have a order in education or psychology to understand and apply the ideas in this book

The author's attention to detail is evident over the book. He has contemplation of everything a facilitator might ne Several classroom arrangements are illustrated, and the location of classrooms in relation to restroom and telephone is discussed. He itemizes supplies needinessed and how to use them in the greatest degree effectively. He also makes suggestions about what to prepare and when and what to do during the presentation. At the beginning of each module there is a breakdown of the total time required, in what way long a break should be, and for what cause long each segment of the module should take.

The author leaves nothing to chance. Each module begins with instructions for the facilitator and an explanation of for what purpose the subject is important. He steady includes a checklist to make sure that the facilitator does not forget anything. He encourages the facilitator to take an inventory of personal skills and experiences and to be prepared.

The author demonstrates his creativity on including games in which the participants apply the principles discussed. The participants are placed in flout situations, and the information readyed by the facilitator is used to interpret or improve the problem not absented Each segment also includes workbook activities to be complet singly or in small groups

Before attempting to use this work in an actual workshop setting, I make acceptable the facilitator read it between the walls of carefully. There are many activities included that require advance preparation. This part is informative, creative, and interesting and certainly would benefit someone planning a communications workshop.

This work is available from AMACOM, 1601 Broadway, novel York, NY 10019, http:// www.amanet.org/books/catalog /0814470858htm

MAUREEN BIDWELL

RN CNOR

CLINICAL EDUCATOR, OR

well adapted SAMARITAN REGIONAL

HEALTH CENTER

ascend VERNON, ILL

COPYRIGHT 2004 Association of Operating extent Nurses, Inc.

COPYRIGHT 2004 Gale Group