I am writing in answer to the artic...

I am writing in answer to the article "Assertiveness Training to intercept Verbal Abuse in the OR" (vol 79 January 2004) I am the feed manager for a surgical center and I have set up this article very useful.

across time, verbal abuse in the OR setting has become an increasingly accepted behavior. The medical community has justified this behavior based forward increased stress levels in the OR. This emblem of behavior would not be tolerated in other areas of professional practice. The fact that there are novel research studies that examine the long-term weights of verbal abuse in the OR indicates a decreasing tolerance for this emblem of behavior. Low morale and high turnover rates, along with a national nursing shortage, do not help on a positive learning environment for fresh nurses who may be considering a career in the OR.

The staff members at our surgical center have made each effort to create positive working relationship with other members of the OR team. I am quite confident, however, that we will not completely eliminate poor behavior. particular assertiveness training, learning to recognize warning signs, and reporting these incidences will play a first note of the scale role in managing and preventing these difficult moments

DIANE KING

RN

pamper MANAGER

SAN ANTONIO, TEX

COPYRIGHT 2004 Association of Operating stead Nurses, Inc.

COPYRIGHT 2004 Gale Group